🔓 Why Is Transfer Market Access Needed?
Coins are transferred to your account through the Transfer Market, so access needs to be active before your order starts.
ℹ️ EA limits Transfer Market access on new accounts to help protect the in-game economy. This is EA’s rule, not ours.
✅ Do I Already Have Access?
Open the Transfer Market in Ultimate Team. If you can search for players and use Bid or Buy Now, your account is ready and you don’t need to do anything else.
Returning players in good standing who already had access in earlier FC games usually keep it automatically.
🎮 Unlocking Access on a New Account
New accounts get access in stages (this is called Graduated Access). To unlock it:
Go to Ultimate Team and open Objectives
Complete The Journey Begins. This unlocks First Team Dreams
Complete First Team Dreams. This unlocks Rising Through the Ranks
Complete Rising Through the Ranks. This unlocks the Transfer Market and Champions
⏳ Waiting Period
After you finish the last group, full access may take some time to appear:
PC - up to 48 hours
PlayStation, Xbox, and other platforms - up to 24 hours
During this time, you can list items on the Transfer Market, but you can’t search it or use Bid or Buy Now.
⚠️ Please make sure your Transfer Market access is fully active before your order starts. Otherwise, the delivery may be delayed.
🌐 Web App and Companion App Access
Unlocking the Transfer Market in-game doesn’t unlock it on the Web App and Companion App. That access is separate and is earned through active days:
Play three full Ultimate Team matches and log in to the Web App or Companion App within the same calendar day (UTC)
Repeat until access is granted. This usually takes two active days, or at least four if other Ultimate Team accounts have been used on the same device
ℹ️ Playing more than three matches a day doesn’t speed things up.
🚫 Access Is Locked or Blocked
A locked Transfer Market isn’t necessarily a ban. If your account is blocked, you’ll see a message in the app, and EA will email the reason to the account’s address.
EA support can’t speed up the unlocking process, so there’s no need to contact them about the normal waiting time.
Still Have Questions?
💜 For assistance, contact customer support via live chat.
