đł Step 1: Check If the Payment Went Through
First, check whether the money was actually withdrawn from your card or payment account.
â The Funds Were Withdrawn
This can happen if the payment took too long to complete (10+ minutes). In this case, the funds may have been credited to your Overgear Wallet balance instead of being applied to an order.
To check:
Open Overgear in a new tab
Look at the top right corner of the page - your balance should be displayed there
If your balance reflects the payment, you can use it to pay for your order again. No additional funds are needed.
â The Funds Were Not Withdrawn
If the money wasn't withdrawn from your card, your payment was most likely declined. Contact support via live chat, and the team will help you find a quick solution.
Still Have Questions
đ For assistance, contact customer support via live chat.

