đ Don't Worry - This Is Likely a Mistake
Sometimes a booster may accidentally close an order before it's actually finished, mark it as completed by mistake, or deliver something that doesn't match what was ordered.
If this happened to you, it's understandable to feel worried - but in most cases, this is simply an error that we can fix quickly.
â What to Do
To resolve this as fast as possible, please contact our support team via live chat right away.
To speed things up, it helps to have the following ready:
What you originally purchased
What you actually received (if anything)
Whether the order was started at all, and if there was any progress (screenshots are ideal here)
Our team may also ask for additional details during the investigation.
đ What Happens Next
If we confirm there was an issue with your order, we'll take one of the following steps depending on your case:
Continue the order to full completion
Reassign it to a new booster
Refund the order amount to your Overgear balance
Still Have Questions
đ For assistance, contact support via live chat.