đ We Understand This Is Concerning
Finding an unexpected charge on your card statement can be stressful, especially if you've never used Overgear before.
We're sorry you're dealing with this, and we want to help however we can.
â ď¸ What We Can and Cannot Do
Overgear is not able to verify or control how a payment card is used or protected by its holder - this falls outside of what we can be responsible for.
That said, on our end, we will:
Review the account and transaction in question
Suspend the affected account to prevent any further activity
Provide any relevant information we're able to share, if needed for your case
đŚ Contact Your Bank
Since this involves unauthorized use of your payment card, the fastest and most effective path forward is to contact your bank or card provider directly.
They are best equipped to investigate the charge, secure your card, and guide you through next steps if applicable.
Still Have Questions
đ If you'd like us to look into the account or transaction from our side, feel free to contact us via live chat.