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I'm Not Receiving My Verification Code

What to do if you're not getting the login code in your inbox.


✅ Log In Using Your Password

If you have a password set on your account, you can use it to log in instead of the verification code.

On the verification screen, click Login with password and enter your password to proceed.


📨 Your Email Domain May Be Blocking Our Codes

From time to time, Overgear encounters delivery restrictions imposed by certain email providers, which may prevent our OTP codes from reaching your inbox.

This most commonly affects the following domains:

  • Hotmail

  • Live

  • Outlook

  • Yahoo

If you're using one of these, try checking your spam or junk folder first.

If the code still doesn't arrive, please contact us via live chat and we'll help you update the email address on your profile to Gmail or any other provider that works for you.


Still Have Questions

💜 For assistance, contact support via live chat.

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