When the buyer presses «Buy now», a sum of money transfers from his Overgear account balance and will freeze. The money will stay there until the buyer confirms that the order delivery was successful.
After getting the order the buyer should press «Confirm the delivery». All the details could be discussed in the Overgear chat before that. After order confirmation, the money will go into the seller’s account. In order to avoid accident confirmation, Overgear’s system will warn the buyer that the payment will be transferred to the seller and it will be impossible to appeal the order confirmation. After the buyer’s confirmation, the order status will say “Done”.
After the deal is over the buyer can rate the seller’s work and leave a review that can be seen by other Overgear users.
When the seller gets an order, he has to accept it by pressing «Accept the order» and then the order status will change to “In progress “. The buyer can cancel the order by creating an argue. After delivering the order, the seller has to ask for the order confirmation from the buyer.
VIolation of the deal by one of the parties
If the terms are in violation you can contact Overgear arbitrage to solve the issue and later receive compensation. If the order is already complete and arbitrage option is unavailable you can contact Overgear support via the online chat or by creating a ticket.