To see your order status open «My orders» and find it on the list. Everytime the status changes the buyer gets a notification on site. Some notifications can be sent to your email.
Types of order status
- NEW— active until the seller sees it.
- RECEIVED BY SELLER — active until the seller starts working on it.
- IN PROGRESS — while this status is active, the seller has to deliver your order in terms of the previously set date.
- CONFIRM DELIVERY — this status means that the seller requires you to confirm the delivery.
- COMPLETED — you confirmed the delivery and the deal is considered to be complete. Also, this status is received automatically in 72 h when you don't confirm the delivery and don't contact arbitrage.
- ARBITRAGE — this status is on if there are conflict and one of the parties contacts arbitrage.
- CANCELED — this status is on when the buyer cancels the order before the seller saw it and started to execute.