Seller is not responding

First of all, you need to check if the seller is online. The second thing that you need to check is the status of the order. If your order is in "NEW" or "Waiting for the seller to view" status it means that the seller did not even open your order. You may wait for an answer from the seller or you may cancel the order yourself - open the order and click on the cancel link - the money will instantly return to the balance of the site and you can choose another seller and use the balance to pay. If it's "In progress" or "Delivery is delayed" don't hesitate to reach us again, we'll be ready to help you right away.